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Valid Exam C-C4H51-2405 Practice - C-C4H51-2405 Reliable Exam Pattern

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SAP C-C4H51-2405 Exam Syllabus Topics:

Topic
Details

Topic 1

Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.

Topic 2

Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.

Topic 3

Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.

Topic 4

Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.

Topic 5

Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.

Topic 6

Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.

Topic 7

Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q45-Q50):

NEW QUESTION # 45
Which function should be enabled in the account master to block the release of external follow-up documents to SAP S/4HANA?

A. Sales support blocking
B. Delivery blocking
C. Credit limit check
D. Prospect blocking

Answer: D

NEW QUESTION # 46
Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

A. Business roles
B. Code list restrictions
C. Validation rules
D. Territories

Answer: A,D

NEW QUESTION # 47
Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.

A. Validation rule
B. Code list restriction
C. Page layout
D. Delegation

Answer: A,B

NEW QUESTION # 48
Which actions are prerequisites to implement registered products? Note: There are 2 correct answers to this question.

A. Create customer records
B. Activate status schema for functional locations
C. Activate registered products in scoping
D. Create an installed base

Answer: C,D

NEW QUESTION # 49
What can the categories in the service catalog be used for? Note: There are 3 correct answers to this question.

A. Determining fine-tuning settings
B. Controlling validity of the service catalog
C. Reporting purposes
D. Determining responsibility for tickets
E. Determining service level assignments

Answer: C,D,E

NEW QUESTION # 50
......

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